Privacy Policy

Last updated: 2 August 2026

Loryse operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with an appropriate shopping experience (the “Services”). Loryse is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit or use our Services, make a purchase or other transaction through the Services, or otherwise communicate with us.

In the event of any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy will take precedence with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing our Services, you acknowledge that you have read and understood this Privacy Policy and how we collect, use and disclose your information.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies you or another person, or that can reasonably be linked to you or another person.

Personal information does not include information that has been collected anonymously or anonymised in such a way that you cannot be identified or reasonably linked to it.

Depending on how you interact with our Services, where you live, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details: Name, address, billing address, delivery address, telephone number and email address.

Financial information: Credit card, debit card and financial account numbers, card payment information, financial account information, transaction details, payment method, payment confirmations and other payment information.

Account information: Username, password, security questions, preferences and settings.

Transaction information: Products that you view, add to your basket or wish list, purchase, return, exchange or remove, as well as previous transactions.

Communications with us: Information that you provide when communicating with us, for example when contacting our customer service team.

Device information: Information about your device, browser or network connection, IP address and other unique identifiers.

Usage information: Information about how and when you use, interact with or browse our Services.

Sources of Personal Information

We may collect personal information from the following sources:

• directly from you, for example when you create an account, visit or use our Services, communicate with us or otherwise provide us with personal information;

• automatically through our Services, for example through your device and through cookies and similar technologies;

• from our service providers, where they provide technology on our behalf or process personal information for us;

• from our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, personalising and improving our Services. We use your personal information to provide our Services, process payments, fulfil orders, save your preferences, facilitate returns and exchanges, arrange deliveries and provide you with a personalised shopping experience.

Marketing and advertising. We may use your personal information to send you marketing, advertising and promotional communications by email, SMS or post, as well as to display relevant advertising for products and services.

Security and fraud prevention. We use personal information to authenticate accounts, enable secure payment and shopping transactions, and detect, investigate and, where appropriate, take action against fraudulent, illegal, unsafe or harmful activity.

Communicating with you. We use your information to provide customer service, answer your questions and manage our business relationship with you.

Legal purposes. We may use your personal information to comply with applicable legal obligations, respond to lawful requests from public authorities, or enforce our terms and policies.

Disclosure of Personal Information

Under certain circumstances, we may disclose personal information to third parties for legitimate purposes. These may include:

• Shopify, service providers and other third parties that provide services on our behalf, such as IT administration, payment processing, data analysis, customer service, data storage, order fulfilment and shipping;

• business and marketing partners;

• third parties where you expressly request or consent to such disclosure;

• our affiliates or companies within our corporate group;

• parties involved in business transactions, legal obligations or the enforcement of our rights and policies.

Our Relationship with Shopify

Our Services are powered by Shopify. Shopify collects and processes personal information in connection with your access to and use of our Services in order to provide and improve those Services.

Information that you submit through our Services may therefore be shared with Shopify and third parties that may be located in other countries.

We also use certain enhanced Shopify features that take into account information from your interactions with our store and, potentially, with other merchants. In these circumstances, Shopify may be responsible for processing certain personal information.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you visit such websites, their own privacy and security policies and terms and conditions may apply.

We are not responsible for the privacy, security, accuracy or reliability of websites that we do not operate or control.

Children’s Data

Our Services are not intended for use by minors.

We do not knowingly collect personal information from children who have not reached the age of majority under the laws of the country in which they live.

If you are the parent or legal guardian of a minor who has provided us with personal information, you may contact us to request the deletion of that information.

Data Security and Retention

Please be aware that no security measure is completely secure or impenetrable, and we therefore cannot guarantee absolute security.

We recommend that you only send confidential or sensitive information to us through secure communication channels.

How long we retain personal information depends on various factors, including whether we need the information to manage your account, provide our Services, comply with legal obligations, resolve disputes or enforce contracts and policies.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

• Right of access: You may have the right to request access to the personal information we hold about you.

• Right to erasure: You may have the right to request the deletion of your personal information.

• Right to rectification: You may have the right to request the correction of inaccurate personal information.

• Right to data portability: Under certain circumstances, you may have the right to receive a copy of your personal information or request that it be transferred to a third party.

• Managing your communication preferences: You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails. Transactional communications relating to your account or orders may still be sent to you.

If you live in the United Kingdom, you may also have the following rights:

Right to object to and restrict processing: Under certain circumstances, you may ask us to stop or restrict the processing of your personal information for particular purposes.

Withdrawal of consent: Where the processing of your personal information is based on your consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before your consent was withdrawn.

Exercising your rights will not result in any disadvantage to you.

Where permitted by law, we may verify your identity before processing a request.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details provided below.

If you are located in the United Kingdom, you may also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK data protection supervisory authority.

International Data Transfers

We may transfer, store and process your personal information outside the country in which you live.

Where personal information is transferred outside the United Kingdom, we rely on recognised transfer mechanisms where required under applicable data protection law, including UK adequacy regulations or appropriate safeguards such as the International Data Transfer Agreement (IDTA) or the UK International Data Transfer Addendum to the European Commission’s Standard Contractual Clauses, where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example due to changes in our business practices or for operational, legal or regulatory reasons.

The updated Privacy Policy will be published on our website and the “Last updated” date will be amended accordingly.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your data protection rights, you can contact us using the following details:

Email: contactzalvya@gmail.com
Address: 60 Rue François 1er, 75008 Paris, France

For the purposes of applicable data protection laws, we are the controller responsible for the processing of your personal information.